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Delivery information

During this period of exceptionally high demand, courier deliveries may experience delays. We are working hard to ensure that we continue to meet the demands of all our customers in the safest possible manner. We thank you for your support and understanding.

We deliver a selection of products to UK addresses with free delivery for orders over £50*. Gift cards are delivered separately for £2 - see below for details. *Excludes in-store purchases to takeaway.

Some products are delivered direct from our suppliers, if this is the case, delivery information and cost is shown during checkout.

Standard delivery

With the exception of orders for Two Person Delivery or Supplier Direct Delivery, we offer the following service:

  • Orders placed after 1pm will usually be dispatched the following working day. Therefore orders placed on a Friday afternoon will be dispatched on Monday. Once dispatched, orders should be received within 7 working days, unless otherwise stated on the product page.
  • Orders for delivery to offshore islands and parts of the Highlands can take a day or two more. Please contact us for further details.
  • We aim to deliver to UK mainland addresses from Monday to Friday between 8am to 6pm unless otherwise stated.
  • Depending on the parcel carrier we use, you will receive
    • either an email or text the evening before the first delivery is attempted, and again on the day of delivery with an anticipated time slot.
    • an email on the day of delivery to confirm you will get a delivery that day

Supplier direct delivery

Large or heavy items which are not available via our "Two Person Delivery" service, or specialist items such as flowers, will be dispatched directly by our supplier. The arrangements vary from supplier to supplier and item to item, so please check the specific delivery information and any associated costs on the relevant product page.

Typical delivery times:

Supplier Typical delivery time
Engineered Foam Products 15 working days
Ergrownomics 4 working days
G J Handy & Co 5-7 working days
Harrowdenturf 2-10 working days
Juliana 20 working days
Kelkay 5-7 working days
MV Sports & Leisure 3-4 working days
Needlefresh  3-5 working days
Thompson & Morgan up to 7 working days
Vegepod up to 7 working days
Vegtrug  up to 5 working days
Zest 3-5 working days

Restricted postcodes

Regrettably, we are unable to offer some products to customers in BT, JE, and GY postcodes (Northern Ireland, Jersey or Guernsey) at the moment.

You'll see this in your basket at the checkout stage if the particular product is restricted.

Gift cards

We deliver gift cards to UK postcodes for a standard charge of £2.
Wyevale Garden Centres gift cards can now be redeemed in any Dobbies Garden Centre.
Simply take your gift card to any Dobbies Garden Centre and present it at the till when making your purchase.
Click here to find your nearest Dobbies Garden Centre.

International delivery

We do not offer a delivery service to addresses outside the UK.