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Category: New Garden Centres

I have a gift card that I bought when my local Garden Centre was still part of the Wyevale Garden Centre Group. Can I use this in Dobbies?

Gift Cards bought from the Wyevale Group cannot be used in a Dobbies Garden Centre.  They can only be spent on the Wyevale Website or in a Wyevale Garden Centre, full details of their locations are on the Wyevale website.

I currently have an active complaint, how will this be impacted?

This will not be affected by the sale of your local centre. Your statutory rights remain the same.  

I bought a plant under your lifetime guarantee, what will happen after the sale of my local centre?

The sale does not affect your statutory rights.  You can return the item to any other Wyevale Garden Centre along with your proof of purchase and they will be happy to replace it.

What happens if I bought something that needs replaced or refunded before the sale?

The sale does not affect your statutory rights.  You can return the item to any other Wyevale Garden Centre in its original packaging along with your proof of purchase.  They will refund you at the till.

What happens to my garden furniture warranty after the sale of my local centre?

Your warranty and statutory rights remain the same after the sale of your local centre.  If there is any reason you need to invoke the warranty, please contact the Wyevale Garden Centres customer service team.

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