If your delivery address is in mainland Scotland (excluding the Highlands), Wales or England you will receive an email within 48 hours, after your purchase has been confirmed and be given the option to choose a date, where possible, for your delivery. Saturdays are included, but during peak times it is sometimes not available for all areas.

If your delivery address is in Northern Ireland, Highlands and offshore islands, our parcel carrier will call you within 48 hours of your order being confirmed online to arrange a convenient delivery date between Monday and Friday. Once your order has been scheduled for delivery, our parcel carrier will contact you 24 hours beforehand providing you with a 2-hour time window for delivery.

In the infrequent event of problems on the day of delivery, you will receive a call to notify you and discuss alternative arrangements.

Delivery is free for orders over £29 (£4.95 otherwise). If your order is overdue, or accidentally damaged in transit, or you have a query about your order, please contact Dobbies via our website.