What benefits come with Gardening Club membership?
I am thinking of joining Gardening Club – how can I?
How can I renew my membership?
How do I find out about special events for Gardening Club members?
How will I know when my membership expires and when to renew it?
I want to buy a membership as a gift, how do I go about this?
I’ve lost my Gardening Club card, what do I do?
I’ve moved house, what do I do?
My name has changed, what do I do?
What do I do if I’ve forgotten to hand my Gardening Club card over when I’ve made a purchase in store?
When should I receive my reward voucher?
When I renew my membership do I receive a new card?
I am having trouble renewing online - can you help?

Gardening Club members enjoy 10% discount on plants, bulbs and seeds, loyalty reward points, free tea and coffee vouchers and much more. For more information please see our member benefits page.

You can join in-store for £12 by cash, cheque, credit or debit card, online (at the special discounted price of £10) using a credit or debit card or you can set up a Direct Debit (at the special discounted price of £10) by filling out the relevant part on the application form and sending it to Dobbies Gardening Club Administrator, Dobbies Garden Centres, Melville Nursery, Lasswade, Midlothian EH18 1AZ. The £10 will automatically be taken from your account every year, your card reactivated and the renewal pack sent to you.

You can renew in store for £12 by cash, cheque, credit or debit card and your card will automatically be updated for a further 12 months and you will receive the renewal pack on the day or you can renew online (at the special discounted price of £10) using a credit or debit card and the renewal pack will be sent to you within 5 working days. Alternatively you can set up a Direct Debit (at the special discounted price of £10) by filling out the relevant part on the application form and sending it to Dobbies Gardening Club Administrator, Dobbies Garden Centres, Melville Nursery, Lasswade, Midlothian EH18 1AZ. The £10 will automatically be taken from your account every year, your card reactivated and the renewal pack sent to you.

Details of events will appear in the events section of our website and members will also receive regular e-mail updates. Information will also be available in store and also in the seasonal mailings we send out to all our members.

We will send you a renewal reminder letter and email, if you've given us your email address, about 2-3 weeks before your membership is due to expire. This contains your card number, expiry date and details about how to renew your membership. If at anytime you wish to check your expiry date you can contact us at gardeningclub@dobbies.com.

You can purchase a gift membership online. We can send the welcome pack to you or the recipient so you will need to enter your details and the recipients details in this section. You can pay in store for the gift membership too by giving the staff member the recipients details, and you will also receive the pack immediately.

Please contact us at gardeningclub@dobbies.com and a replacement card will be sent to you. Alternatively you can inform your local store about this and they will arrange for a replacement card to be sent to you.

Please contact us at gardeningclub@dobbies.com , and a member of the team will be able to update your details. Alternatively you can inform your local store about this and they will arrange for the changes to be made.

Please contact us at gardeningclub@dobbies.com , and a member of the team will be able to update your details and can send you a new card. Alternatively you can inform your local store and they will arrange for the changes to be made.

We can manually add the points onto your card if you retain your receipt. Fill in the Gardening Club Contact form, select Points or Reward Voucher Query, fill in message box and your points balance will automatically be updated. Alternatively you take your receipt to your local Dobbies and they will arrange for the points to be added on.

We generate the reward vouchers twice a year – normally in March and October. These are valid for 6 months and can be used in any of our Dobbies stores. These cannot be redeemed online.

No. Your original card is reactivated for another year. However, if this has been lost, stolen or damaged simply contact us and we will send you a replacement.

Try checking our 10 point guide to renewing your membership online by clicking here.

When you click on the "renew my card" or "renew my membership" links you will be navigated to a page with the header "Renew Gardening Club Membership (420216)." Please note that this number- 420216 - is the product number not a membership number.

As part of the process of renewing you will be asked for your email address and password. If you created an account on the Dobbies website before the 1st April 2010 you will need to create a new account to keep our records up-to-date. When prompted for your email address and password please enter your email address and select "no" to continue through the process of renewing your membership.

During the process of renewing you do not key in your membership number as we use your name, address details and email address to match your internet transaction with our renewal system. 

If you haven’t found the answer you were looking for please do not hesitate to contact us and a member of the team will get back to you as soon as they can.